1. Full name:
Function:
Name of the organization (company, business, office, institution, etc.):
Area of activity:
Address:
Main telephone number:
Direct number:
Number of employees in the organization (you may estimate):
2. Does your organization have current computer needs? Yes
No
If so, what are they?
3. Does your organization employ regularly any hired workers in the computer area?
No
Yes
If so, the considerations to prefer a hired worker instead of an external contractor on an outsourcing system are:
4. In which situations would you prefer to contact a contractor instead of hiring workers?
5. Giving priority to a service supplier in the computer area according to business scope:
I prefer a small sized supplier, who gives personal service. I consider it an advantage to have a direct cellular number to contact the service provider.
I would rather work with a large company providing it offers personal service.
I would prefer a large company, even if it means talking to someone else every time I call.
other:
6. If the job at hand is to develop a specific program for the organization, how will you find your provider:
Advertised bidding (if so, where will you publish it?)
Surveying the available prices at companies selected from a set list we have.
Random survey of suppliers. Sources for getting a list of potential suppliers are:
Other:
7. Your estimate for the average cost (in US dollars) to your organization per year (including service) for each of these:
a. "Off the rack" software
b. Programs especially designed for your organization (including additions to programs)
c. Other computer services (technicians, net maintenance, etc.)
8. The relevance of different parameters which influence your favoring a supplier for
customized software
developing. Please state the relevance of each parameter with a score between 0 and 100 (100 = highest
relevance, and 0 = irrelevant).
9. The need for consultation services:
a. In which cases would you use consultation services?
b. How do you decide which consultants to call in?
c. Would you prefer a consultant with multi-discipline knowledge (for example: business management + computers) or a consultant in a narrowly defined field?
I prefer a multi-discipline consultant
I prefer a consultant focused on one field.
I have no preference.
10. Your needs for a combination of internet/intranet to advance your companie’s activities:
I am interested in using the internet to promote my organization’s activities, whether advertising services or products, or whether for communication tasks, marketing or automatic sales.
I am interested in using the internet only for advertising purposes.
I will enter the internet only in the future, when I see my competitors succeed there.
I have no need for the internet.
11. If you would be offered an internet tool to promote your organization’s activities, free of charge, and all you would have to invest is some time (5 to 20 minutes) just once, to learn how to use this tool and to type in data, then:
I will take the time needed to acquaint myself with the tool and to type the data. Please send me information about this tool by e-mail:
I will prepare the necessary data and send it by fax, and I will ask the manufacturer of this tool to type them in for me, since I find it difficult to use the computer. Please send me information about this tool by fax:
I will not be interested, since I have no spare time.
I will not be interested because I believe it will not benefit me, even though I did not check this.
Other:
12. Your need for customized solutions based on the OFFICE program package by Microsoft:
I do not use OFFICE
I use OFFICE and I believe it suffices my needs without additions
I use OFFICE and I believe that I am capable of suiting the program to my work needs by myself
I use OFFICE and I believe it worthwhile to buy additions in order to adjust it to my specific needs
13. Your satisfaction with the computer programs you use today:
a. We use:
b. Positive highlights:
c. Deficient characteristics and required improvements:
14. If you use an information system (storing and managing any kind of information) in the organization’s net:
A. The program used to manage information:
B. The server’s operating system:
C. The workstation's operating system:
D.If you have to decide on a new system, you will prefer that:
The operating system on the server will be:
15. Your current internet browser:
General remarks about the browser (advantages/ disadvantages/ things you lack, etc)
16. The screen resolution defined in your computer:
ÿ
less than 600*800 600*800 more than 600*800
I don’t know
17. Your (honest) opinion about our site:
General score (between 0 and 100)
Score for quality of material:
Score for speed of loading:
Are you pleased we added articles and an art section to the site:
What is well executed in this site:
Points to improve:
18. Any other comments on issues raised in this survey:
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